For 75 years, Arrow has provided innovative go-to-market solutions for customers around the world. Now, Arrow Value Recovery is taking the lead in the reverse supply chain and aftermarket, bringing decades of proven expertise, integrity and experience to the reverse and end-of-life stages. For innovative, single-source solutions leveraging a vast infrastructure to provide unmatched stability, security and simplicity, there’s only one source: Arrow. Arrow Electronics is a global provider of products, services and solutions to industrial and commercial users of electronic components and enterprise computing solutions, with 2012 sales of $20.4 billion. Arrow serves as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers and commercial customers through a global network of more than 470 locations in 55 countries. A Fortune 150 company with 16,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial and consumer electronics. Arrow provides specialized services and expertise across the product lifecycle. Arrow does this by connecting customers to the right technology at the right place at the right time and at the right price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.
Tax Policy
AZ, CA, IL, CO, CT, DC, FL, GA, KS, KY, MA, MD, MI, MN, NC, NJ, NV, NY, OH, PA, RI, TN, TX, VA, WA, AND WI state residents are subject to sales tax.
All items are shipped within 48hrs of payment via UPS or FedEx.
30-Day Satisfaction Guarantee Your satisfaction is guaranteed! If for any reason you are not completely satisfied with your product within 30 days from date of purchase, you may return your item for a refund or exchange. Find out more about our 30-Day Satisfaction Guarantee Return Policy here. 60-Day Functional Warranty In addition to our 30-Day Satisfaction Guarantee, your product is covered against hardware functionality problems for 30 days from date of purchase. This means: We guarantee that the product(s) that you purchase from Arrow-Direct will be free from defects in materials or workmanship under normal use during the 60-day functional warranty period. Arrow-Direct will repair or replace any defective component or the entire product as needed during this time. This warranty does not apply to software issues of any kind. If you experience functional problems with your hardware during this warranty period, please contact us with a description of the problem. We will first try to remedy the situation; in many cases, a simple solution can be found. If we determine that warranty service is required, we will issue an RMA number. Shipments received by Arrow Direct without an RMA number will be refused. Conditions All returns require a Return Merchandise Authorization (RMA) number. All warranty exchange replacements are subject to product availability. If an exact replacement is not available, Arrow-Direct will offer a substitute product(s) with a similar, suitable, or upgraded product(s) of equal or greater value within 7 business days. If none of these options are available, Arrow-Direct will issue a refund based upon the value of the returned product(s). Warranty Exclusions This Limited Warranty does not extend to: (a) Any product from which the serial number has been removed or altered; (b) Cosmetic damage or ordinary wear and tear; (c) Software issues; (d) Damage or non-functionality that results from accident, misuse, abuse, or other external causes; (e) Damage or non-functionality due to modifications or service by anyone other than (i) Arrow-Direct, (ii) an Arrow-Direct authorized service provider, or (iii) your own installation of end-user replaceable parts. Exceptions for return shipment location must be authorized at the time the RMA is approved To request and RMA number, please go here: You can also reach us at: 800-378-6897
For Customer Information, please e-mail us at: You can also reach us at: M-F 8am-4pm (CST)for Technical Support. Phone: 800-378-6897 M-F 8am-4pm (CST)